Serenata @mail: e-mail / e-fax / e-campaign / e-marketing

With Serenata @mail, hotels can instantly e-mail confirmations, pre-arrival emails and upgrade opportunities from their PMS, CRS, Sales & Catering or SPA system. These aren’t simple text emails but rich, colorful HTML pages bearing the hotel message and branding, all personalized to the individual guest, filled with inviting photos of the best amenities of the property. The more the hotel guests know BEFORE arrival, the more likely they are to stay — and spend — at the property. Increased sales mean more profits and less pressure. And, with drastically reduced reservation handling and marketing costs, @mail typically pays for itself within two months.