Serenata NetHotel CRM – Solutions Overview
The Serenata NetHotel CRM Suite provides the hotel industry with a tailor-made customer relationship management which helps improve guest loyalty and gain additional revenue streams in today’s competitive market environment. NetHotel CRM maintains a comprehensive centralized customer profile that can be accessed by properties across your enterprise as well as by your central reservation facilities. With each customer contact, your staff will be able to provide superior guest service – especially to your most valuable customers.
The Serenata NetHotel CRM solution is fully integrated with the major CRS and PMS suppliers and can be adapted to the requirements of the individual hotel group. The following modules and components are available.
The following modules can also be integrated



